Privacy Policy

Privacy Policy

At Freight City Logistics, we are committed to protecting the privacy and confidentiality of our customers' personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information.

Information Collection:

We collect personal information from our customers solely for the purpose of providing efficient and effective logistics services. This information may include:

• Contact details (name, address, phone number, email)
• Shipping and delivery preferences
• Payment information (credit card details, billing address)
• Transaction history and order details

Use of Information:

We use the collected information to:

• Process and fulfill orders and shipments
• Communicate with customers regarding their shipments and logistics services
• Improve our services and customer experience
• Prevent fraudulent activities and ensure security

SMS Communication:

Freight City Logistics may use SMS (Short Message Service) to communicate with customers regarding their shipments, delivery updates, and logistics-related notifications. By providing your mobile phone number, you consent to receiving SMS messages for these purposes. Message and data rates may apply depending on your mobile carrier's plan.  Reply STOP to opt out of further messaging.

Information Sharing:

Freight City Logistics does not sell, trade, or otherwise transfer your personal information to third parties for marketing or any other purposes. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, but only to the extent necessary to provide the services.   No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. We regularly review our security procedures to ensure your information is handled securely and responsibly.

Your Rights:

You have the right to access, correct, or delete your personal information held by Freight City Logistics. If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us using the information provided below.

Changes to this Privacy Policy:

Freight City Logistics reserves the right to update or modify this privacy policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us:

If you have any questions about this privacy policy or our practices, please contact us at:

Freight City Logistics
P.O. Box 73 Kensington, MD 20895
888-520-1718
freightcitylogistics@gmail.com